My Books

I (Chitra Lele) am a record-setting author in various genres, right from personal transformation to poetry and from business management to computer science. Here is my personal bookcase from which you can pick any book of your choice as there is a plethora of subjects available. All my books have had national and international launches—USA, India, Dubai, Germany, etc.

Writing to me is one powerful way of transforming my everyday experiences into something interesting, and then sharing it with others and sort of initiating a chain reaction of ideas and knowledge-sharing. Through writing, I not only grow as an author but also progress as a person in all spheres of life. Moreover, I always write for a purpose—to bridge the gaps in knowledge and to help my readers in more ways than one. No matter what topic or genre I am focusing on, there is one common thread that connects my literary creations–a youngster’s take on life and its aspects. Bringing change in others and that too through a youngster’s viewpoint, is something that my readers find appealing. And that’s exactly the reason why my books although reference books/academic books in nature do not sound sententious.

As long as I am able to touch people’s life, I feel that as a responsible author I have achieved my goal in helping people. My books are a combination of positive message and practical value as both these aspects are important for producing a quality-driven book. For example, in my book on the importance of the English language in today’s world of globalization, “English Language: The Gateway of Global Growth,” I have blended hard-core knowledge with motivating real-life experiences related to different people and cultures that I have had on my journey across the world while working on this book. So there is a universal appeal in this book for all, right from teachers and students of English to anyone interested in joining the global growth wave. In my previous book on collaborative team management, “Organizational Democracy: Collaborative Team Culture: Key to Corporate Growth,” I have blended the principles of management and spirituality in a lively and stimulating manner, so this aspect makes the book universal both in tone and application in all settings—social, personal and professional. In other words, though most of my books are academic in nature, but because of their personal touch factor, there is something in them for each one of my readers to imbibe.

My books are included in reading lists of premier educational institutions and have been the subject of several research dissertations. They are discussed in professional seminars and referred to in corporate training sessions.


7) Waltz to the Future: A Divine Dance of Perfumed Poems



About the Book:
Waltz to the Future: A Divine Dance of Perfumed Poems is a poetic tapestry of expressive ruminations on the world around us and within us. These poems lift the sullen spirit and remind the reader that if the fountain in your heart is intact, nothing is lost; you can waltz to your glorious future assuredly. Divided into 10 sections,the poems rhyme well, words flow easily, thoughts crystallize,ideas form and a doable agenda evolves for a world sans borders, sans arms, sans wars, sans ‘isms’, sans poverty. In this volume, Chitra Lele has fused Rabindranath Tagore’s ‘Mysticism’, Toru Dutt’s ‘Innovative Ideas’, Sarojini Naidu’s ‘Indianness’ and Kamala Das’s ‘Frankness’. What will you gain from the book: Feel your faith grow; Timeless truths; and much more. The dark tides of grief turn into a spectral rainbow of a bright future as we learn to waltz on the divine rhythm of these perfumed poems. Embrace Life! Waltz to the Future!

6) Corruption in India: Causes, Effects and Reforms

About the Book: The palette of layers of corruption has become an unwanted part and parcel of a common man’s life in India. The Indian media is overflowing with the stories of scams, administrative failures and high-level cover-ups, which have deeply degraded the moral fiber of the society. Corruption in India: Causes, Effects and Reforms is an attempt to cover the many faces and dimensions of corruption in India as well as those in the world, to provide a handle on the agents of corruption and to present a balanced view of the desired reforms.

The book is divided in four parts, each with its own unique focus. The reader’s journey begins with analysis and goes on all the way to reform. Part 1 covers the foundation topics like history, definitions, types, root causes and the connection between corruption and politics in India. Part 2 delves into the level and types of corruption in India. The chapters in this part deal with a gamut of topics, right from the dynamics of bureaucratic corruption in India to how to tackle the supply side of corruption in India. Part 3 covers the various anti-corruption aspirations in India. This part details out the information on various measures to combat corruption and reform India’s governance, and the heroes and their honest efforts to fight against corruption. The last chapter in this part covers the Indian anti-corruption agenda wherein various aspects and mechanisms like tools for engaging citizens, strengthening of RTI as an instrument for enhancing government transparency, strengthening of political will, virtualization of anti-corruption strategies, focus groups for supporting the citizen voice, participatory performance monitoring, anti-corruption initiatives and their dynamics, etc. are discussed. Part 4 goes beyond the Indian landscape and provides a cross-country analysis to help us pinpoint options for reforms that have worked in other nations and those that can be applied to the Indian situation as well. This part also deals with the cooperative, cross-sector role played by international cooperation agencies, global networks, conference programs and collaborative solutions in combating corruption both in India and on a global level. Appendix A provides a snapshot of the various useful resources available for further reading, and also shares information about various civil sector initiatives, private bodies and government agencies. Appendix B contains details on corruption studies, indices, diagnostic tools, expert assessments, surveys and reports.

For understanding the entire fabric and framework of corruption, this book deals with topics like History of Corruption in India; Major Scams and Scandals in India; Types of Corruption—Political, Moral, Bureaucratic, Corporate, etc.; Movements and Reforms for Curbing Corruption; Dynamics of Global Corruption, and much more.
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5) Weapons of Mass Destruction: The New Face of Warfare

About the Book: Weapons of Mass Destruction (WMD) have come a long way from poison-tipped arrows and diseased animal carcasses to high-tech, genetically modified organisms and aerosolized release of contagious viruses. In these days of a constant threat from unconventional weapons, Weapons of Mass Destruction: The New Face of Warfare takes you safely through the labyrinth of weaponsevolution, specifications, underlying design, features and many more aspects. The book cuts through the technical jargon to maximize the reader’s understanding of the subject so that the global community can work out strategies for clearing the cloud of chaos and panic, developing multilateral control and improved intelligence, and defusing the threat of WMD. Through the various sections of the book, Chitra Lele brings out the how, who, when, where, why, what and what next of this critical topic of global security concern in an easy-to-understand manner.
What is the historical context of WMD? What they are and what they do? What does the future hold? The book seeks to answer these questions as well as many more. The book is divided in five parts, each with its own unique focus. Part I covers the foundation topics like the history, types and academic definitions of WMD. It also dwells on important topics like the stand of countries towards WMD, and the main treaties and protocols defining the international security policy agenda. The last section in this part discusses the new types and future scenarios of WMD like economic warfare, nanotechnology, etc. Part II deals with various dimensions of the deadliest weapons of WMD spectrum, Nuclear weapons. The chapters in this part deal with a gamut of topics, right from types and treaties to weapons design and nuclear strategy, and from symptoms and effects to responses, treatment and more. Part II delves further into nuclear weaponsit discusses in detail the nuclear weapons of major nuclear powers like the United States, Russia, United Kingdom and France. Part III deals with Radiological weapons, right from the types and delivery systems to effects and responses. Part IV is all about Biological weaponsoverview, delivery systems, the various agents and their potential as a bioweapon, and more. Part V focuses on the dynamics of Chemical weapons, right from basics to delivery systems and from the various chemical warfare agents to their potential as weapons of mass destruction. Appendix A lists various learning material and useful resources for further reading, study and research. Appendix B contains information about research institutions, government bodies, private organizations and international agencies working relentlessly towards realizing the vision of a world free of WMD. Appendix C lists more academic definitions of WMD.
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4) Call Center Essentials: A Practical Guide to Real-Time Results

About the Book: Today, the term “call center” is practically a household name. Chances are that you are holding Call Center Essentials: A Practical Guide to Real-Time Results because you are managing, training or setting up a call center. This book takes you behind the scenes and helps you make the most out of your investment to build a real-time profit center.

The book is divided in four parts, each with its own unique focus. Part 1 covers the foundation topics like the history, types, definitions, applications and outsourcing options of call centers. This part deals with how and why call centers are described as learning organizations. It also dwells on important topics like human factors, site selection aspects and career avenues.

Part 2 describes the unique theory of superior customer-focused experiences—The Wheel of Nurture. It deals with the CARE formula and experience drivers, which provide the personal touch and human insights to overhaul customer experience management. It also discusses the supporting factors for the theory in terms of customers, tools, communication and performance.

Part 3 covers the history of call centers in India, reasons for their phenomenal growth in India and how this growth has enhanced India’s economic status. Aspects like the current status of call centers in India and India’s position in comparison to other competing nations are also dealt with in this part. Major emerging trends and forecasts of the Indian call center space are covered in the last chapter of this part.

Part 4 contains real life insights and experiences of industry experts and professionals. This part also explores new horizons, what must be done by call centers to prepare for the customer of tomorrow and what are the likely global trends that call centers will witness in the future.

Open the book to explore:
  • Working environment, human factors and career avenues;
  • Dynamics of delivering world-class customer services and experiences;
  • New realities of customer experience management;
  • Knowledge management;
  • Call centers in developing countries like India;
  • Quality and performance improvement.
  • And much more!
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3) English Language: The Gateway to Global Growth


English Language: The Gateway to Global Growth is yet another record-setting book. It is a part of my record 'A Versatile Writer' registered with the India Book of Records. The book is available in two flavors—paperback for personal reading and book circles as well as hardcover as an academic and reference book.

About the Book: English language plays a crucial role for any person, group of people or organization in achieving excellence. The language is today well established as the lingua franca of the modern world, and it is breaking new grounds, continually. Over the centuries, the demand for the knowledge of English has increased manifold. The main reason is that English is the gateway to global growth. Although it is not an official language in many countries, it is still the language most often taught as a second language around the world.

Why has English, and not some other language, achieved such a status? What impact will the revolution of the wired world have on the evolution of English? Why is Business English important in today’s times of globalization? English Language: The Gateway to Global Growth
seeks to answer these as well as many more questions.

The book discusses the global importance and impact of this mother of all languages. It deals with various aspects that the language has a tremendous impact on, right from politics to the World Wide Web; reasons for wanting to learn English; how to improve the English language skills; importance of English in personality development; and English and the E-world. It underscores the importance of knowing the structure and grammar of English language in order to achieve proficiency. The objective of this book is to present the importance of English in various areas/aspects of life; study the various practical views on the English language; demonstrate the effectiveness of English through real life incidents; suggest modes of building cultural literacy and educational equity; and provide ways of enhancing knowledge of English language. It is a resource packed book that stresses the importance of English in all faculties, viz. thinking, reading, writing, vocabulary, speaking and listening.

Key features of the book include figures and tables that clarify concepts, English learning tips, spotlight sections, useful worksheets, real-world scenarios and results, illustrations, chapter summaries and questions for reflection.

The book will be useful to a wide crosssection of people right from the students to teachers of English; anyone interested in understanding the importance of learning English and desiring to be a part of the global growth wave; and professionals in speech and language sciences. Besides it will be a great addition to any English speaker's library.
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2) Organizational Democracy: Collaborative Team Culture: Key to Corporate Growth



Organizational Democracy: Collaborative Team Culture: Key to Corporate Growth is a record-setting book. It has earned a placed in the coveted India Book of Records. This Book is a part of numerous city council libraries, school and college libraries, and international corporate workshops and libraries.

The Book offers a novel theory and approach―'The Perfect Configuration' for identifying and balancing the types of members present in a team. Chitra also provides effective approaches, comprehensive examples and detailed worksheets for assembling well-oiled self-driven teams.






About the Book―From the Book Blurb


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1) The 6 Spheres of Life: Unlocking the Door to Success and Happiness



The 6 Spheres of Life: Unlocking the Door to Success and Happiness is a multi-time record-setting book. It has earned a place in the coveted India Book of Records and Limca Book of Records for receiving Maximum Number of Letters of Commendation from World Organizations and World Leaders, right from the President of India to Her Excellency Queen Elizabeth II.

The formulas in The 6 Spheres of Life : Unlocking the Door to Success and Happiness, will bring about a personal osmosis. This personal balance isn't associated with wealth or bank balance. It's more of a mind game, where, if you learn to make the right moves, life then will be much more enriching and fulfilling.

Want to create a positive change in your life? Want to make this year as the year of personal transformation and self awareness? Let the Book show you how.

These formulas are nothing but thought conditioners. The required 'thoughts package' is right there within you, all you need to do is activate the same. This activation is facilitated through these formulas. They will let you :
- Gain control of your life;
- Have more personal power;
- Increase the moral worth;
- Tap inner strengths;
- Experience benefits of emotional gifts;
- All of that and much more.

Inner knowing becomes the path to healing life and unlocking your amazing potential. This self-conditioning process is brought about by these formulas, which will help you experience a paradigm shift in your attitudes and thought patterns.

The 6 Spheres of Life: Unlocking the Door to Success and Happiness is seasoned with insightful reading, simple tips and sound, workable pieces of advice to recharge the well spring of the right choices and attitudes that lie within each one of us. Internalizing these easy-to-remember formulas will help one and all to keep a progressive focus on all the important spheres of life.

The book will certainly be a valuable addition to your home as well as office library.